Shipping Policy
We understand that distance shouldn’t prevent you from finding your perfect companion. We offer safe, reliable shipping nationwide.
Safe and Reliable Delivery of Your New Frenchie Puppy
At Winston Frenchie Foundation, we prioritize the health and safety of our puppies, ensuring they reach their new homes in the best possible condition. We understand that bringing your new puppy home is an exciting experience, and we make the shipping process as smooth and safe as possible for both you and your new family member.
Although picking up your puppy in person at the breeder is ideal, we understand this is simply not practical for everybody.
To accommodate those who cannot pick up their puppy in person, we offer two puppy travel and delivery options through our travel partners.
Ground Transport
For customers within driving distance, we offer personal delivery or can recommend trusted ground transport services.
- Coordination: Through our USDA-licensed third-party travel partner, we’ll confirm your puppy’s travel date to ensure they’re prepared for the big day—when they finally get to meet you!
- Puppy Pickup: On travel day, our trusted partner will pick up your puppy, arrange a licensed veterinary health check, and safely transport them to your home or a pre-agreed meeting spot.
- Joyful Reunion: The moment we all look forward to—seeing your puppy in your arms at last! Our partners take pride in personally hand-delivering your new best friend, making the experience truly unforgettable.
- Rates: Depends on the distance (Usually between $50-$150
Air Travel
We use only reputable airlines with climate-controlled cargo areas. Your puppy will travel in a comfortable, airline-approved carrier with food, water, and familiar bedding.
- Airport Selection: Our trusted travel partner will select the most convenient airport with a certified pet program and an incoming flight schedule tailored for your puppy’s comfort and safety.
- Coordination: We handle all communication with you and the delivery agency to ensure your puppy is fully prepared for travel day. Our travel partner aligns schedules, and you’ll receive a complete flight itinerary so you know exactly when to expect your new family member.
- Puppy Pickup: Your puppy will be picked up, examined by a licensed veterinarian for all required health checks, and then safely transported to the airport.
- Travel Accommodations: After farewell cuddles and check-in, your puppy will travel in a brand-new, airline-approved kennel equipped with absorbent bedding, fresh water, and food for the journey.
- Joyful Reunion: We’ll stay in touch while your puppy is in the air, and can’t wait to hear the happy news when your little one arrives safely in your arms!
- Rates: Air travel ranges from $200 to $350, with final pricing dependent on flight availability, international or regional airport..
Health Guarantee
Your puppy’s health and well-being are our top priorities. We stand behind every puppy we breed.
1-Year Genetic health Guarantee
We guarantee against genetic defects for one full year from the date of purchase. If a genetic condition is diagnosed, we’ll work with you to find a solution.
72-Hour Health Check
We require a veterinary examination within 72 hours of receiving your puppy. This ensures your puppy arrives in good health and provides peace of mind.
Lifetime Support
We’re here for you and your Frenchie for life. Questions about training, health, or behavior? We’re just a phone call or email away.
What’s Covered
- Genetic Conditions
Hip dysplasia, heart defects, and other hereditary issues
- Congenital Defects
Birth defects that affect quality of life
- Replacement or Refund
Your choice of replacement puppy or full refund
- Veterinary Documentation
All health records and certifications included
Important Information
Required Veterinary Visit:
You must have your puppy examined by a licensed veterinarian within 72 hours of receipt. Failure to do so may void the health guarantee.
Proper Care:
The health guarantee requires that you provide proper care, nutrition, and veterinary attention as recommended.
Documentation:
Keep all veterinary records and documentation. These will be required if you need to make a claim under the health guarantee.
Contact Us:
If you have any concerns about your puppy’s health, contact us immediately. We’re here to help and want to ensure your puppy thrives.